Privacy Policy

Last updated: [11/11/2025]

We respect your privacy. This Policy explains how Sebijihub (Ceres Technology Sdn Bhd) collects, uses, shares, and protects your personal data in connection with bookings, tours, and seasonal Rent-a-Farm services.

  1. The Data We Collect
  • Identity & contact: name, email, phone/WhatsApp, address, emergency contact.
  • Booking details: selected package, dates, group size, payment info (handled by payment processor), dietary/accessibility notes you provide.
  • Communications: messages, feedback, survey responses, media consent choices.
  • Device & usage: IP, browser type, cookies/analytics (see Section 7).
  • Media: photos/videos captured during events (subject to consent choices).
  1. How We Use Your Data
  • Manage bookings, updates, and on-site safety.
  • Provide seasonal services (e.g., visit schedules, produce pickup).
  • Process payments and issue invoices/receipts.
  • Customer support and incident handling.
  • Reporting to participants/CSR clients (attendance, photos with consent, donation summaries).
  • Improve services, analytics, and fraud prevention.
  • Marketing with your consent (you may opt out anytime).
  1. Legal Basis (Malaysia PDPA & similar principles)
  • Contractual necessity: to deliver the services you booked.
  • Consent: media usage, optional marketing, sensitive data you volunteer (e.g., allergies).
  • Legitimate interests: service improvement, safety, limited analytics.
  • Legal obligations: tax, accounting, incident reporting.
  1. Sharing Your Data
  • Partner farms to run your activities safely and on schedule.
  • Service providers (payment, email/SMS/WhatsApp delivery, web hosting, analytics, photo/video).
  • CSR clients: limited reporting where your company arranged the event, per contract (e.g., attendance list, photos with consent, donation summaries).
  • Legal compliance: where required by law or to protect safety/rights.

We do not sell your personal data.

  1. International Transfers

If our service providers store or process data outside Malaysia, we take reasonable steps to ensure appropriate safeguards are in place.

  1. Data Retention

We keep data only as long as needed for bookings, legal/insurance requirements, and legitimate business purposes, then delete or anonymize it.

  1. Cookies & Analytics

We may use essential cookies and basic analytics to keep the site secure and improve usability. You can control cookies via your browser; some features may not function without them.

  1. Your Rights

Subject to Malaysian law, you may request to access, correct, or delete your personal data, or withdraw consent for marketing/media at any time. Contact [hello@sebijihub.com]. We may need to verify your identity and may retain limited records where legally required.

  1. Security

We use reasonable technical and organizational measures to protect your data. No system is 100% secure; please keep your account/payment details safe.

  1. Children

We collect children’s details only for safety where necessary for family bookings, with consent from a parent/guardian. Parents/guardians may exercise the rights above on the child’s behalf.

  1. Third-Party Links

Our site may link to third-party sites. Their privacy practices are not covered by this Policy.

  1. Changes to This Policy

We may update this Policy. Material changes will be noted by updating the “Last updated” date and/or via email/notice.

Contact (Privacy):
Zien Lew
Founder
Ceres Technology Sdn Bhd
Hello@sebijihub.com
+60126119369